They forgot "ride on the outside of a train just to get to work". Seeing the people get killed several times who were doing that left a deep impression on me. If I ever had to cling to the outside of a train just to get to work, I don't think I would be at work. I have a lot of respect for the work ethic, but at the same time i also hate dealing with people in a tent in Mumbai that barely speak English. They could outsource in other ways that would not be customer service. Get them off the phones and on the computers.
Last edited by Wharf Rat; Tue 02/07/2017 at 10:47 PM.