Apple - Support - AppleCare - FAQFind me a way to RMA it to someone for repair and I will.
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That sucks. My ultra book is small (intentionally - 11.4") but is a core i7, 8gb ram, runs 6hrs (12 with piggyback battery) and was only $1200. Doesn't have 1tb of drive space but big whoop when a 3tb external can be had for $100 these days.I've yet to find a Windows ultrabook that comes close to performance, display, and battery life. That's what I'm paying for. The Razor Blade looks close, but it's a 14" and costs more than the MBP with similar storage but doesn't offer a 1tb option and the battery life is rated a solid 2-3 hours lower.
Find me a way to RMA it to someone for repair and I will.
Apple's service is the fawking worst, IMO. I'd be fine with a mail-in repair service but that doesn't appear to be an option.
This machine is a 2.6ghz quad core i7 (Ivy Bridge), 16gb RAM, 512gb SSD, 802.11ac, and still gets an honest 5.5-6 hours on battery after 2.5 years and 471 load cycles (operating at 85-88% of original capacity).That sucks. My ultra book is small (intentionally - 11.4") but is a core i7, 8gb ram, runs 6hrs (12 with piggyback battery) and was only $1200. Doesn't have 1tb of drive space but big whoop when a 3tb external can be had for $100 these days.
Nope... but it will be mandatory if I buy another.I thought you mentioned you had apple care already, my mistake.
AHA!That's why I'm taking it to the local place on Monday. Will see what they say, then make the decision. If it were a $1k laptop, it would already be on the way. At closer to $3k with Apple Care, it's another story. That's a big hit to take in December, even if it is a tax write-off.
That's a ****ing hoss, especially at 2.5 years old.This machine is a 2.6ghz quad core i7 (Ivy Bridge), 16gb RAM, 512gb SSD, 802.11ac, and still gets an honest 5.5-6 hours on battery after 2.5 years and 471 load cycles (operating at 85-88% of original capacity).
I run VMs on this machine for development. I use it for work & demos in meetings and appreciate the ability to do my work without lugging around power cords or USB stuff. Can't be beat for overall performance in my use-case. I'd consider a 14" Razor Blade, but I don't want to lose screen real estate, nor do I want a 17" machine because I do need to carry it around.
It is. I forgot to mention that it has a GeForce GT 650M video card and a display that runs at 2880x1800. Unfortunately, I think it's the video card that is the weak link here.That's a ****ing hoss, especially at 2.5 years old.
Huh? I couldn't even get through to someone at the Apple Store regarding service. Said I had to do it online which wouldn't let me talk to someone without paying $29 just to ask about shipping and couldn't get me an in-person appointment until today.I called our local Apple Store in Boise, claiming to live in McCall and know absolutely nothing about computers or Apple, about this. They would pay for the shipping to get it from McCall to their store and/or to a repair center and back to me and retroactive Apple Care for an additional $40 to cover the issue. Total out of pocket NTE $100.
...and a turtle neck.skinny jeans...
You told him you had a MBP with a hardware problem 1.5 years out of warranty and he offered to sell you Apple Care and fix it under Apple Care?I asked to speak to the manager. I've dealt with him three times before, none regarding service. He immediately offered assistance and the Apple Care retroactive deal after I explained how remote I was and unknowledgeable I was regarding the Apple product service deal.
No. I told him it was out of warranty, but I'm disappointed because it's much newer than my sister's gen 1 Intel MBP and it has already shit the bed while hers is running strong. I asked if their newer stuff wasn't as good as the older. I asked if this was a common issue. I told him I was now concerned about our newer Apple devices as well, all of which were purchased from his store.You told him you had a MBP with a hardware problem 1.5 years out of warranty and he offered to sell you Apple Care and fix it under Apple Care?